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On the path towards Intelligent Mining
Welcome to CASPEO DAYS 2024! We are thrilled to invite members of the international mineral processing and metallurgy communities to our conference, “On the Path Towards Intelligent Mining,” where we will explore the pivotal role of data reconciliation, ensuring a unified and accurate dataset that forms the bedrock of decision-making.
In the mining industry, confronting bad data is a persistent challenge that can hinder progress towards Intelligent Mining. Inaccuracies in measurements and sampling, inconsistent data sources, errors in data collection, undermine the industry’s ability to optimize operations. Together with reliable measurement and sampling practices, the integration of data reconciliation, process simulation, and metallurgical accounting emerges as a powerful trio to overcome these challenges and participate to quality assessment.
Data reconciliation ensures a harmonized and accurate dataset by identifying and rectifying discrepancies in various data sources. Process simulation allows mining companies to create virtual models, enabling them to test different scenarios and optimize operations. Metallurgical accounting adds another layer of precision by meticulously tracking and reporting the flow of materials from mine-to-market. This holistic approach lays the foundation for Intelligent Mining, where the quality of data drive better decision-making, sustainability and operational efficiency.
In addition to two-day conference discussions and insights, we are excited to announce that this event will also serve as a momentous celebration – marking 20 years of CASPEO’s journey in the mining industry. Join us for a friendly “French type” cocktail reception, where we’ll reflect on two decades of accomplishments, milestones, and the collective efforts that have shaped our success. We look forward to combining the spirit of celebration with the forward-looking discussions on building your data framework for the Intelligent Mining.
What to expect
Our event is made for those who prefer quality over quantity. This is why we limit the number of attendees. Join us and meet 40 like-minded mining industry experts. All presentations are in English.
Learn from experts
Share insights
Expand your network
- Insightful keynotes: engage with industry experts to gain valuable insights to redefine your approach.
- Networking opportunities: exchange ideas, and build relationships that can contribute to your professional growth and the success of your mining operations.
- CASPEO showroom: discover during breaks how CASPEO solutions provide high-quality data and insights.
- 20th anniversary celebration: join us in commemorating two decades of our company’s journey.
Be prepared for an immersive experience that combines knowledge-sharing, collaboration, and celebration. Join us on this journey “On the Path Towards Intelligent Mining“.
Register to secure your spot!
Limited seats available
Agenda at a glance
29 May 2024
8:30-9:00 am Registration & coffee/tea
9:00-9:10 am Welcome opening
9:10-10:10 am Session 1
- The mass balance approach to enhance the quality of the data from mine-to-market – Stéphane Brochot, CASPEO
- Metal balance : a strategic economic tool – Pierre Vix, former Glencore (France)
10:10-10:30 am Coffee/tea break & networking
- Metal accounting of yellow cake production – Diana Mango, Orano Mining (France)
- Stock estimation and associated data management to generate more robust reconciled figures – Marie-Véronique Durance, CASPEO
- Utilizing BILCO data reconciliation by mass balance software for process plant recommissioning – Chris Potorieko, JDS Energy & Mining Inc. (Canada)
12:00-2:00 pm Lunch & networking + Demo Room*
2:00-3:05 pm Session 2
- Recycling and characterization of spent printed circuit boards – Sampling challenges – Agathe Hubau, BRGM (France)
- Simulation of water quality impact on mineral processing – Etienne Braak, CASPEO
3:05-3:25 pm Coffee/tea break & networking
-
Process Simulation as a tool for feeding the Life Cycle Assessment of emerging technologies for the production of mineral raw materials – Douglas Pino Herrera, BRGM (France)
- Dynamic simulation for iron ore to support advanced process control for grinding and flotation, data reconciliation – Marco Aurelio Soares Martins, CEMI (Brazil)
- How to use operating data to predict heap leach gold production – Jeff Woods, Woods Process Services, LLC (USA)
30 May 2024
8:30-9:00 am Welcome coffee/tea
9:00-9:10 am Introduction
9:10-10:10 am Session 3
- Use of USIM PAC in Brazil: historical context, current status, and technical utilization levels – Marco Aurelio Soares Martins, CEMI (Brazil)
- The use of variable model parameters in USIM PAC to simulate diffusion controlled leaching reactions – Alan BAX, OZMET (Australia)
10:10-10:30 am Coffee/tea break & networking
- Chemical-mineralogical reconciliation for geometallurgical simulation – Manuel Gonzalez, CASPEO
- Utilizing USIM PAC for realistic simulation of high porosity ore processing and enhanced dry ball grinding – Marco Aurelio Soares Martins, CEMI (Brazil)
- Use of Modeling in Mineral Processing and Plant Optimization: the DEM and PBM approaches – Tugcan Tuzcu, MPES (Turkey)
12:00-2:00 pm Lunch & networking + Demo Room*
2:00-3:35 pm Session 4
- Two examples of low hanging fruits: Advanced process control & flotation monitoring – Alex Thivierge, Jumine (Canada)
- On line grade measurements using image analysis and Artificial Intelligence for froth, slurry and bulk solids – Marco Aurelio Soares Martins, CEMI (Brazil)
- CFD Modelling of bioleaching stirred tank reactors – Anne-Gwénaëlle Guezennec, BRGM (France)
3:35-4:00 pm Coffee/tea break & networking
4:00-5:30 pm Round table
From 7:00 pm CASPEO 20 years celebration cocktail dinner (offered)
The program may be subject to modification.
* The Demo Room is a showroom where you will have the chance to discover CASPEO software, ask questions to our experts, and for us have your feedback on our products and services. Don’t miss this opportunity by visiting the Demo Room over lunch or at the end of each presentation day.
On the road to the Future of Mining with our contributors
Meet them and learn more about their presentation and who they are!
E.Tugcan TUZCU
Mineral Processing & Technology Director at MPES Mühendislik
Abstract & bio
Use of Modeling in Mineral Processing and Plant Optimization: the DEM and PBM approaches
DEM is quite a mature technique in research or in micro-scale modeling of physical systems. In this study 4 real industrial applications solved via GPU solver BlazeDEM are shown. Another methodology which has been used in the industry for 50 years, PBM use, and its full application algorithm is shown for HPGR and wet ball mill applications.
_______________________
Biography
Tuğcan has BSc, MSc and PhD degrees from mining, mineral processing and metallurgical engineering, respectively. Tuğcan has worked as a design and optimization engineer in the USA in his early career. He has worked in SAG mill, HPGR design and optimization. After coming back to Turkey, he has worked over 75 projects including scoping, feasibility and bankable feasibility studies, audit, and plant optimization. He has been included in all stages of E/P/C/M for several projects and commissioning works. He signed for EBRD and Credit Suisse LLC as professional engineer. He has given several engineering courses in the US and in Turkey, he is the owner of several invited speeches, papers and engineering training courses in addition to the engineering design projects.
Marco Aurelio SOARES MARTINS
Founder and Operational Director of CEMI Process Optimization
Abstracts & bio
1️⃣ 𝗨𝘁𝗶𝗹𝗶𝘇𝗶𝗻𝗴 𝗨𝗦𝗜𝗠 𝗣𝗔𝗖 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 𝘀𝗶𝗺𝘂𝗹𝗮𝘁𝗶𝗼𝗻 𝘀𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗳𝗼𝗿 𝗿𝗲𝗮𝗹𝗶𝘀𝘁𝗶𝗰 𝘀𝗶𝗺𝘂𝗹𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗵𝗶𝗴𝗵 𝗽𝗼𝗿𝗼𝘀𝗶𝘁𝘆 𝗼𝗿𝗲 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗶𝗻𝗴 𝗮𝗻𝗱 𝗲𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗱𝗿𝘆 𝗯𝗮𝗹𝗹 𝗴𝗿𝗶𝗻𝗱𝗶𝗻𝗴
How can you enhance process efficiency and product quality with process simulation software? Dive into the capabilities of USIM PAC to simulate the complexities of processing high porosity ores like bauxite, and to optimize dry ball grinding processes by integrating high airflow for fines removal.
2️⃣ 𝗗𝘆𝗻𝗮𝗺𝗶𝗰 𝘀𝗶𝗺𝘂𝗹𝗮𝘁𝗶𝗼𝗻 𝗳𝗼𝗿 𝗶𝗿𝗼𝗻 𝗼𝗿𝗲 𝘁𝗼 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝗔𝗣𝗖 𝗳𝗼𝗿 𝗴𝗿𝗶𝗻𝗱𝗶𝗻𝗴 𝗮𝗻𝗱 𝗳𝗹𝗼𝘁𝗮𝘁𝗶𝗼𝗻, 𝗱𝗮𝘁𝗮 𝗿𝗲𝗰𝗼𝗻𝗰𝗶𝗹𝗶𝗮𝘁𝗶𝗼𝗻
Discover the use of dynamic simulation in supporting Advanced Process Control (APC) for grinding and flotation processes in iron ore treatment. This presentation is designed to showcase how simulation enhances the accuracy and reliability of process controls and decision-making, underscoring the pivotal significance of data reconciliation.
3️⃣ 𝗢𝗻𝗹𝗶𝗻𝗲 𝗴𝗿𝗮𝗱𝗲 𝗺𝗲𝗮𝘀𝘂𝗿𝗲𝗺𝗲𝗻𝘁𝘀 𝘂𝘀𝗶𝗻𝗴 𝗶𝗺𝗮𝗴𝗲 𝗮𝗻𝗮𝗹𝘆𝘀𝗶𝘀 𝗮𝗻𝗱 𝗔𝗜 𝗳𝗼𝗿 𝗳𝗿𝗼𝘁𝗵, 𝘀𝗹𝘂𝗿𝗿𝘆, 𝗮𝗻𝗱 𝗯𝘂𝗹𝗸 𝘀𝗼𝗹𝗶𝗱𝘀
Explore the integration of AI and image analysis for real-time grade measurements, and learn how this technology improves APC and mass balance calculations and supports operational improvements and accurate decision-making in mineral processing.
4️⃣ 𝗨𝘀𝗲 𝗼𝗳 𝗨𝗦𝗜𝗠 𝗣𝗔𝗖 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 𝗺𝗼𝗱𝗲𝗹𝗶𝗻𝗴 𝗮𝗻𝗱 𝘀𝗶𝗺𝘂𝗹𝗮𝘁𝗶𝗼𝗻 𝘀𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗶𝗻 𝗕𝗿𝗮𝘇𝗶𝗹: 𝗵𝗶𝘀𝘁𝗼𝗿𝗶𝗰𝗮𝗹 𝗰𝗼𝗻𝘁𝗲𝘅𝘁, 𝗰𝘂𝗿𝗿𝗲𝗻𝘁 𝘀𝘁𝗮𝘁𝘂𝘀, 𝗮𝗻𝗱 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝘂𝘁𝗶𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗹𝗲𝘃𝗲𝗹𝘀
Discover the adoption and evolution of process simulation software such as USIM PAC in Brazil. Its impact on the mineral processing industry will be highlighted through specific case studies and technological advances.
_______________________
Biography
Experienced Director Of Operations with a demonstrated history of working in the mining & metals industry. Skilled in Mineral Exploration, Process Control, Copper, Nickel, and Vulcan. Strong operations professional with a Bachelor's degree focused in MSc. from UFMG - Universidade Federal de Minas Gerais.
Chris POTORIEKO
Process Supervisor & Metallurgist at JDS Group of Companies Energy & Mining
Abstract & bio
Utilizing BILCO data reconciliation by mass balance software for process plant recommissioning
Process plants are periodically placed on care and maintenance during their lifetime. When these plants restart the production team can look at the restart in two ways: Restart the plant exactly as it was before the shutdown or they utilize the restart as an opportunity to look at potential improvements. During a recent Canadian restart in Northern British Columbia, the process plant team reviewed the restart data and utilized BILCO data reconciliation by mass balance software to make improvements.
The presentation will highlight improvements done to the grinding circuit at this mine utilizing circuit sampling and the information obtained by using BILCO.
_______________________
Biography
Chris is a Process Supervisor/Metallurgist with JDS Energy and Mining, with 30+ years of progressive experience. He has worked in processing optimization and management in 14 plants. Chris has worked as a corporate metallurgist for Breakwater resources and country metallurgist for Nyrstar Peru. He also had visited approximately two dozen plants performing studies assessments.
Chris has worked in copper, lead, zinc, silver, gold and industrial minerals. In 2013 Chris joined JDS Energy and Mining, a Vancouver based consulting company dedicated to the entire mining process from design, construction and development. As Process Supervisor/Metallurgist, Chris works to improve operations by reducing bottlenecks, optimizing the process, and training plant operating staff. Chris is objective, thorough and has excellent analytical and leadership skills.
Chris first became involved with BILCO, as the Corporate Metallurgist for Breakwater Resources, in 2006, and has used it extensively since, as well as incorporating it into the metallurgical balance at many of the mines he has worked at.
Pierre VIX
Mining and Metallurgical Expert at GLENCORE (retired since 2021)
Abstract & bio
Metal balance : a strategic economic tool
Presentation of the economical issues, of different cases ( large mine, small mine, smelter)
Recovery Variability along the time and along the process
Some new tools to be use in a systematic way to improve recovery
• Direct grade measurement with neutronic analyser
• Systematic use of grinding size analyser
• Sytematic use of Quemscan
Introduction of Business Intelligence approach to deal operationaly with all the collected information
_______________________
Biography
Graduate from Ecole nationale Supérieure de Geologie ( 1971)
Doctor Ingénieur ( 1974) of Nancy University
45 years of experience in mining and metallurgical industry
General manager of 3 mines ( France and Peru)
General manager of 4 large smelters ( France , Italy, Phillipines and Australia)
15 years as Senior Technical advisor for Glencore
Retired since 2021
Agathe HUBAU
Research Engineer in Process Engineering at BRGM
Abstracts & bio
Recycling and characterization of spent Printed Circuit Boards – Sampling challenges
Electronic wastes are a valuable resource due to their critical and precious metal content. To include these wastes in recycling chains, it is necessary to precisely determine their metal content. Because analysing the whole sample of a batch of electronic waste is not feasible, different preparation and sampling steps are necessary. They induce an error in the composition of the final sample compared to that of the initial batch, which finally leads to uncertainty in the final metal content measurement.
_______________________
Biography
Agathe Hubau is a process engineer at BRGM. She obtained her PhD in 2019 on biohydrometallurgy applied to spent electronic waste for the recovery of strategic metals. Since then, she has been involved in various research projects related to the valorization of primary and secondary resources. In particular, she has been working on sampling issues related to e-waste.
Alan BAX
Founder at OZMET independent metallurgical services company
Abstract & bio
The Use of Variable Model Parameters in USIM PAC to Simulate Diffusion Controlled Leaching Reactions
The application of variable model parameters in USIM PAC is demonstrated using the leaching of gold in the presence of cyanide and oxygen as an example.
This approach provides a method to accurately simulate the effect of varying solution chemistry for systems with diffusion-controlled leaching.
_______________________
Biography
Alan is a graduate of the Western Australian School of Mines.
His work experience includes 10 years in plant operations, including 6 years as mill superintendent, and 30 years in consulting engineering.
He founded Ozmet in 1994 to provide independent metallurgical services to engineering and mining companies for metallurgical testwork design and interpretation, flowsheet development and process design for feasibility studies, operations support, commissioning, and process optimisation.
Ozmet has been a partner with Caspeo since 2004.
Anne-Gwénaëlle GUEZENNEC
Senior Researcher in process engineering at BRGM
Abstract & bio
CFD Modelling of bioleaching stirred tank reactors
Among hydrometallurgical processes, bioleaching considers the use of microorganisms in aqueous solution, which reduces production and operating costs while being more environmentally friendly. More particularly, bioleaching in agitated mode using large-scale stirred tank reactors is seen as a process of interest as it may allow a better control of operating conditions and parameters such as physicochemical (temperature, pH, aeration, agitation), biological (microbial consortium) and geometrical parameters (tank, impellers, sparger, baffles).
This process offers an interesting technical alternative to static heap applications , but, till now, due to the large operational and capital expenditures, bioleaching in agitated mode remains mainly limited to the few cases with sufficient high metal value. The generalization of bioleaching stirred tank reactor requires thus further technical optimization to reach its economic viability.
Bioleaching involves particles (ore), a liquid phase (water-like), a gaseous phase (aeration / carbon feed) and microorganisms to ensure the biological reactions. Consequently, the bioleaching process is based on the coupling between a complex gas-liquid-solid hydrodynamics (generated by rotating impellers), chemical and biological reactions.
To describe this complex environment, process modelling and especially computational fluid dynamics (CFD) has proven to be a powerful tool. It allows indeed to access to yet unmeasurable data (particle stress, local turbulent dissipation rates in dense multiphase flows) or to avoid costly experimental campaigns (such as screening of system designs).
_______________________
Biography
Dr. Anne-Gwénaëlle Guezennec is a senior researcher in process engineering dedicated to extractive metallurgy at BRGM, the French geological survey.
She has almost 20 years of research experience in the field of bio-hydrometallurgical process development and has been involved in numerous collaborative research projects at national or European level (H2020 NEMO, H2020 Crocodile, H2020 Rawmina, HE CICERO…).
Dr Guezennec is a member of the scientific committee of the International Biohydrometallurgy Symposium (IBS) and of the French researchers association PROMETHEE dedicated to hydrometallurgy.
Alex THIVIERGE
Co-Founder and Operational Director at JUMINE
Abstracts & bio
Two examples of low hanging fruits: Advanced process control & flotation monitoring
This presentation will cover two examples of process control applications that offer high return on investment with low capital expenditures. The presentation will obviously begin with a quick overview of the process control hierarchy, which will allow situating the two case studies more clearly.
The first one will demonstrate how improving a basic regulatory control system of a grinding circuit can generate a few points of percentage of throughput increase without any expenditure except for engineering time. To do so, basic regulatory control will be compared to decentralized control and to economic model predictive control on a simulated circuit using first principle models.
In a similar fashion, the second case study will also show similar benefits, however, the example will instead focus on flotation monitoring with computer vision. This case study will present actual results obtained with the OptimaVue - Flotation system at a gold mine with bulk sulfide flotation.
_______________________
Biography
Alex Thivierge graduated from the Bachelor of Mining Engineering program at Université Laval in 2018. He then completed a Ph.D. in Chemical Engineering in 2022, where he specialized himself in mineral processing modeling and control. In parallel to his graduate studies, he worked part-time in engineering at Soutex, where he used advanced modeling techniques to improve several comminution and hydrometallurgical circuits. Three years ago, he co-founded Jumine. The firm currently employs 15 people and develops several solutions for process control using cameras and artificial intelligence.
Diana MANGO
French Operational Direction at ORANO MINING
Abstract & bio
Metal accountingof yellow cake production
Coming soon
_______________________
Biography
Coming soon
Douglas PINO HERRERA
Researcher in (Bio)process engineering at BRGM
Abstract & bio
Process Simulation as a tool for feeding the Life Cycle Assessment of Emerging Technologies for the Production of Mineral Raw Materials
Obtaining the materials required for the energy transition involves implementing circular economy approaches for the transformation of mineral resources and the production of strategic and critical raw materials. Adapting and rethinking current technologies, as well as developing new processes, becomes necessary to achieve the goals set by the EU. This must be done considering not only technical and economic aspects but also potential environmental impacts. Life cycle assessment (LCA) is a valuable tool for understanding these impacts and identifying environmental hotspots, which must be considered to enhance the environmental performance of the new processes. However, the data required to obtain reliable results and conclusions are very often not available for these emerging technologies. Process simulation can fill this gap by integrating numerical models for the process units lacking the necessary information. Nonetheless, this requires a careful selection of suitable models for the specific phenomena involved in these new technologies, which are often very complex. Logically, implied hypothesis taken through the use of common models available in process simulation software create uncertainties on the LCA results, which must be taken into account particularly when they are compared to the LCA of current developed processes at the industrial scale. This presentation includes two examples of process development in which process simulation is used to feed LCA of emerging technologies at different Technological Readiness Levels (TRLs) for the treatment of mineral resources and the production of raw materials, including the reprocessing of tailings, and the comparison of their environmental impacts with those of more mature technologies.
_______________________
Biography
Dr. Douglas PINO HERRERA is a researcher in (bio)process engineering. He started his career as a Chemical Engineer in his home country Venezuela. Then, he obtained a double Master degree in Environmental Sciences from the Autonomous University of San Luis Potosí (Mexico) and in Natural Resources Management from the University of Applied Sciences of Cologne (Germany). He has a Ph.D. on Environmental Technologies, which he obtained through the Erasmus Mundus Joint Doctoral Programme involving the University Gustave Eiffel in France, the IHE Delft in The Netherlands and the University of Cassino and Southern Lazio in Italy. His Ph.D. thesis consisted in developing an experimental and modelling approach to study of the depollution of soil contaminated with PAHs using slurry bioreactors. Since 2019, he has been working at BRGM on the developing and upscaling of (bio)leaching processes in several European projects (such as H2020 NEMO, H2020 CROCODILE, H2020 RAWMINA), in which he has been responsible for the bioleaching pilot operations. In these projects, he contributed to the development of models and process simulation for bioleaching processes. Lately, his interest have been focused on developing a process eco-design approach to include not only technical and economic aspects, but also environmental impact evaluation – particularly through Life Cycle Assessment tools – on the development of emerging technologies.
Jeff WOODS
President and Principal Consulting Metallurgist at Woods Process Services
Abstract & bio
How to use operating data to predict heap leach gold production
Coming soon
_______________________
Biography
Jeff Woods has over 35 years of experience as a specialist in mineral processing and hydrometallurgical operations, with an emphasis on; heap leaching, biooxidation, crushing and grinding, flotation, plant construction, commissioning, operations, and process optimization.
Jeff has a strong background in metallurgical and mineral processing testing and process flow sheet development. Using experimental design methods and statistical analyses, Jeff has identified and implemented remedies for several production bottlenecks and process improvements as well as develop several proprietary processes.
And the CASPEO experts team
Stéphane Brochot
Marie-Véronique Durance
Manuel Gonzalez
Etienne Braak
Prepare your venue to CASPEO DAYS 2024
Join us in Orléans, where the congress transcends boundaries, and the city becomes an integral part of your experience. This is not just a scientific gathering; it’s a chance to create memories against a backdrop of beauty and discovery. Orléans eagerly awaits your presence – a destination where knowledge and inspiration converge. We look forward to welcoming you to Orléans!
In the heart of the city of Orléans
Date 29-30 May 2024
Location ISC Campus Orléans (Business School)
24 Rue Jeanne d’Arc
45000 Orléans, France
Transport
- Tram Line A, Charles De Gaulle stop
- Tram Line B, Jeanne d’Arc stop
- Bus, Boulevard Alexandre Martin stop
A journey in the heart of the Loire Valley
Welcome to Orléans, the city of Joan of Arc that seamlessly weaves together history, modernity, and French charm.
Situated between the Loire castles and Paris, Orléans is an hour from Paris. Nestled on the banks of the Loire River, the city is a tapestry of medieval architecture, cobblestone streets, and a vibrant cultural scene. Imagine discussing groundbreaking scientific discoveries against the backdrop of centuries-old cathedrals and charming cafes – a juxtaposition that adds a unique and inspiring dimension to your congress experience.
Beyond the conference rooms, Orléans offers a sensory delight – from delectable French cuisine to the enchanting aroma of blooming gardens. Picture yourself meandering through the Old Town’s historical lanes or sipping fine wines by the river – Orléans beckons you to indulge in its cultural and gastronomic treasures.
Following the course of the river, discover the Loire Châteaux: Renaissance homes, medieval fortresses, architectural heritage listed by UNESCO. Kings, artists, and authors all had the right idea. Seduced by the Loire, a great many of them decided to settle along the banks of this river. Each of these monuments has some great stories to tell.
Registration are closed
Your journey towards Intelligent Mining begins here!
Register now!
Registration will not be offered on-site. Just after online payment, you will receive by email a purchase order confirmation with all required practical details to organize your venue. Then, an invoice will be sent to you by email within one week.
If you need a quote, before registering, please use the Contact form. Once registered, we will send you an invoice. Registrations will not be processed until full payment is received.
Early bird registration
Before 22 April 2024
750€ (excl. taxes)
Registration
After 22 April 2024
900€ (excl. taxes)
When will the detailed agenda be announced?
The detailed agenda will be available from March 2024.
What is included with the registration fees?
Are included with the registration:
- The registration for one participant to the two-day conference. All presentations are given in English.
- Breaks and lunches during the 2-day conference
- One place for CASPEO 20 years celebration cocktail dinner (possibility to add on the checkout form an accompanying person for 45 €)
Are not included with the registration:
- Personal transportation.
- Hotel accommodation.
Will the user conference content be available on-demand?
No. The user conference takes place entirely in-person. None of the sessions will be streamed or recorded.
Where can I get information about accommodations and the venue?
Hotel accommodation
The CASPEO DAYS 2024 event is located in the center of Orléans, near the Cathedral.
You will receive a list of hotels with the confirmation of your registration. Please call the hotels directly to inquire about their availability and room rates.
Venue to Orléans
If you are flying in, we recommend flying in and out of the Paris International Airport (Orly or Roissy Charles de Gaulle).
Then, we recommend to book a shuttle to come to Orléans. You could also come by train from Paris.
I need an invitation letter; how could I get one?
If you need to receive an international invitation letter for CASPEO DAYS 2024, please request an invitation letter by return e-mail when you receive confirmation of your registration. Once requested, it may take up to one week to receive a response.
Can I transfer my registration to a colleague?
Yes. In case you can no longer attend, you can transfer the invitation to one of your colleagues. Just contact us and we’ll take care of transferring the ownership.
What is the refund policy?
You are liable for the full cost of your admission to CASPEO DAYS 2024 (including any additional services) notwithstanding your subsequent cancellation, failure to attend, or any government rules or regulations that prevent you from traveling to the event.
CASPEO does not accept any responsibility for visa applications. If an attendee is unable to attend because of failure to obtain a visa, the normal cancellation policy for registration fees will apply.
- For cancellations received before 17 May 2024, registrants will forfeit 50 percent of their registration fee.
- For cancellations received after 17 mays 2024 or for confirmed registrants who do not participate, no refunds will be given.
CASPEO reserves the right to cancel the event if the minimum registration is not met. If CASPEO cancels the event, registration fees will be refunded. You are also solely responsible for the cancellation of travel and hotel reservations (including any associated cancellation charges).
Who can I reach out for additional information?
You could use our Contact form on our website. We will be happy to help you!
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